Historically, each provider of an ECM supplied their own sets of APIs to be able to interact with it. If we consider what we want from an arbitrary ECM we will find a common set of required functions. In this section we will discuss the support provided by IBM BPM for integrating with ECMs such that content from documents can be managed as part of the process solution.Ĭontent Management Interoperability Services – CMIS In addition, the BPM product itself provides an in-built document repository. A variety of vendors make a variety of such ECMs. An ECM is a software product that explicitly manages the existence, organization, search and retrieval of instances of documents. Obviously these documents have to be stored somewhere within an IT system and this is where the category of software product called an Enterprise Content Management (ECM) system comes into play. To process a claim, a clerk may work through a process instance which must make these documents available. This may involve an initial claim form, a police report, pictures of the accident and faxes from garages with quotes for repair. Consider an insurance claim for a car accident. Instances of document types such as these may be needed as part of the handling of a process instance. There are many solutions involving BPM that involve working with document and file content such as Microsoft Word, PDFs, Excel spreadsheets, image files and other pre-existing information items. Enterprise Content Management Integration – ECM.Working with Process Center through REST.Generated Monitor Models for a Process Application.
Overview of IBM Business Process Manager.
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